Refund Policy
Effective as of February 1, 2025
Overview
DreamLoopOne Company ("we," "us," "our," or "Company") is committed to ensuring customer satisfaction with our products and services. This Refund Policy explains how we handle refund requests for our subscription-based services.
No Refunds for Service Consumed
Our services are provided on a subscription basis. Refunds are not available for service already delivered or time already consumed during your paid subscription period. Your subscription continues through the end of your current billing cycle unless cancelled.
Refunds for Billing Errors
If you believe you were charged incorrectly or experienced a billing error, we will review your account and issue a refund if appropriate. Please contact us at info@dreamloop.one with details of the discrepancy.
Duplicate Charges
If you were charged multiple times for a single subscription period due to a system error, we will refund the duplicate charges. Contact our support team immediately if this occurs.
Cancellation Refunds
If you cancel your subscription during a paid billing period, no refund will be issued for the remaining time in that period. However, your access to the service will continue through the end of your paid period. For prorated refund eligibility in specific circumstances, please contact us to discuss your situation.
Processing Refunds
Approved refunds will be processed to your original payment method within 5-10 business days. Please note that your bank or payment provider may take additional time to post the refund to your account.
How to Request a Refund
To request a refund, please contact us at:
Email: info@dreamloop.one
Include your account details and reason for the refund request.
Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services constitutes acceptance of any changes.
Questions?
If you have questions about this Refund Policy, please contact us at info@dreamloop.one.